Customer Service - Do you have a question about one of the products of Crafts & Co? Or do you want to know more about ordering and delivery? Please contact us.
We are always there for you
Do you have a question about one of our products or about your order? Our team is ready to answer all your questions.
Our customer service is available from Monday to Friday between 09:00 and 17:30
How may we help you?
Questions about returns and exchanges
You may return your products within 30 days. On the page Returns and Warranty you will find our conditions.
Questions about our products, orders and delivery
In a handy overview, we have already collected our frequently asked questions for you!
Is your question not listed? Call us at +31 (0) 20-2614883, fill in the contact form on this page or send an e-mail to [email protected]
Monday to Friday 09:00 - 17:30
E-mail: [email protected]
Telephone: +31 (0) 20-2614883
For orders above €50,-
Manual: Getting the Crafts&Co sewing machine ready for use
Welcome to this practical guide to setting up your Crafts&Co sewing machine! A correctly set-up sewing machine is the key to successful sewing. We take you through the important steps to configure your sewing machine optimally. Just follow these instructions and before you know it, you'll be...
10 tips for the novice sewer with a sewing machine
Congratulations! You've decided to learn to sew with a sewing machine, or you've just bought your own! This is a great decision because you can let your creativity run wild. Sewing machines can sometimes still be a bit intimidating if you have never used one before. But with a little guidanc...
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Hind - 01-06-2023
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